We assist inventory-intensive businesses in Australia, New Zealand and the USA.

Choose it – ERP Selection

ERP Selection is a difficult and specialised process. No single ERP system is a best fit for every application or business. Having fully independent, expert advice simplifies the process and delivers superior outcomes.

The SURESELECT™ process (ERP, CRM and WMS) assesses the needs, risks and opportunities in your business and tailors a solution based on:

• The function requirements of your operation
• The cultural fit between you and the software vendor
• The strategic role ERP plays in your supply chain
• Ongoing changes within your business
• All other unique-to-you factors

Ogilvie are fiercely independent, and act as our client’s advocates in dealing with technology vendors. We accept no commissions and act 100% on our client’s behalf. We facilitate, educate, inform and advise, demystifying and translating vender sales noise into insights that allow our clients to select the best overall solution for their business.

“Our ERP isn’t working”

Remember, a change isn’t always as good as a holiday. Before you decide to select a new ERP system you should talk to us about reviewing your existing system.

Implement it – ERP Implementation

Getting the most out of your ERP, WMS and CRM systems is more about people than technology. A good ERP implementation starts with good top-level strategy and understanding of tactical process within each function of an organisation. The Ogilvie ERP Success Formula™ ensures you avoid the pitfalls of poor implementation.

Our implementation services include:

• Technology Strategy & Road Map
• Project Management Services
• Project Governance Services

We understand what can go wrong in an ERP implantation (See D. Ogilvie’s book, The 14 Deadly Sins of ERP Implementation), but more importantly what it takes to get it right. Our results focused approach delivers better implementations more quickly and cost effectively.

“What sets Ogilvie apart is their commitment to the project. To doing it correctly. The big 4 are about process, Ogilvie is about the end result. They are highly commercial and have a pragmatic, outcome-focused approach.”

Unlike the top-heavy consulting giants, our focus is on solving the challenge. Rather than engaging in endless consulting, we focus on RESULTING™

Review it – ERP Audit

You don’t always need a new ERP system. Changing an ERP system can be a very costly, whereas undertaking a review of the existing system can deliver rapid return on investment through improved utilisation, automation and staff upskilling.

• Supply Chain and Technology Audit – Getting to the bottom of the issues
• ERP Restoration™ – Fixing problems, and degraded systems and processes
• ERP Success Formula™ – Optimising and improving performance

“We needed help with supply chain optimisation. Ogilvie challenged the status quo and helped with all aspects, from demand planning to warehouse and distribution. With expertise across the whole process. Optimising our process took our revenue from $47M – $170M”

Embed it – ERP Process and Training

ERP success is people driven, not technology driven. An implementation isn’t complete until the people who will be using the system understand it and become fluent in its use. Done well this can have a huge impact on the ERP ROI and overall business performance.

We can assist with:

• ERP Adoption and Training
• ERP Induction Process Strategy
• ERP Usage Spot Checks and Training Updates

Improve it – ERP Evolution

The best ERP implementations are treated as continuous improvement exercises. The initial implementation phase should have a set frame of reference and outcome set that can be achieved and quality tested.

But complete doesn’t mean finished – Go-Live is a transition to the next stage in your ERP journey. An organisation’s use of their ERP will morph and change over time, as the business evolves, and staff, products, services and processes change. Your ERP must be adapted to grow with it.

It is important to revisit the ERP, and the structures that grow around it, to ensure that it continues to perform at it’s peak, or evolves to set new benchmarks.

This may involve:

• Process review and re-engineering
• New functionality integration
• Identification and automation of repetitive tasks

“With Ogilvie there is no analysis paralysis. They are about maximising revenue, and getting into everything to maximise effectiveness and productivity, delivering better profits. The stakeholder engagement across the supply chain, sales, C-level, IT and finance sets them apart and delivers results.”

Fix it – ERP Restoration™

If your ERP system isn’t delivering the way it should there is usually a choice to be made, replace or renovate. It is usually more cost effective to fix it, not flick it. The ERP Restoration™ process improves productivity and ERP effectiveness by:

• Addressing knowledge gaps
• Reviewing and improving vendor support,
• Building real-time data capture,
• Integrating and automating; and
• Fine-tuning MRP settings.

Removing manual interventions and automating 90%of the procurement process in a manufacturing company…

Plan it – Supply Chain Strategy

Your supply chain strategy has two primary goals: resilience and efficiency. Every business will have a different set of priorities, and every strategy will be impacted by those conditions. Your business may require an agile, collaborative or demand-driven supply chain strategy. In each case, there will be (evolving) technologies, forecasting models and inventory considerations.

Streamline it – Supply Chain Optimisation

Your supply chain strategy starts with understanding how much it costs to fulfill the demand for one product or service for a customer. The analytical framework we use to establish this is called “Cost to Serve”. Once we have that data we can set about optimising costs and logistics to create improved profit margins and supply chain efficacy.

Audit it – Supply Chain Auditing

Your supply chain contains many moving parts, with many variables. Audits provide data on all stages of the chain, from procurement of raw materials, production, warehousing, inventory management and through to the delivery of goods or services. Uncovering blind-spots, identifies risks, ensures compliance and empowers you to create redundancy strategies.

Control it – Inventory Policy Management

Your supply chain inventory policy, often referred to as inventory management policy, effectively manages your inventory levels. Ogilvie IPA™ (Inventory Policy Audit™) reviews your existing policy against 6 criterions: Optimising Inventory Levels, Minimising Costs, Improving Customer Service, Enhancing Operational Efficiency, Forecasting/Planning and Managing Supply Chain Risks.

Monitor it – KPI and Benchmark Development

Your supply chain is a fluid element in your business, adapting to constant changes in the real world. In order to manage it effectively a set of KPIs should be established and monitored constantly, alongside a proactive benchmark development programme. Keeping your business ahead of forecastable disruptions and market fluctuations.